Telemarketing, Outreach & Appointment Setting for Universities, Colleges and others in the Education Sector.
Prospect Research's work with Employer Engagement and Marketing teams in FE & HE Colleges, Universities and Private Training providers takes the many long hours and stress out of generating qualified opportunities, by delivering outreach opportunities, and delivering appointment setting projects in employer engagement campaigns. Our specialist team can also conduct market research projects to fit your needs
Fore over a decade we have supported the wider education and training sector, and proven ourselves invaluable for many Universities, Colleges and Private Training Providers. With experience of programmes such as Apprenticeships, Degree Apprenticeships, Knowledge Transfer Partnerships (KTP), Innovation Stimulus Programmes, Postgraduate Qualifications and Employer Engagement, we understand and communicate the commercial benefits of engaging with educational institutions and training providers when speaking to key decision makers in commerce and industry.
Working With The Education Sector
Utilising our experience of partnering with your stakeholders over the past 10 years, when engaging with employers we can communicate with your target markets effectively, understanding their needs and whether your offering can help address their challenges. We know that your time is valuable so we will work with you to define a set of qualification criteria so every opportunity we generate is as targeted as possible and leads to a positive outcome.
We understand that your team also need to have confidence in the opportunities we are generating, so every result you receive will be accompanied by a call recording, summary sheet, appointment confirmation and transparent reporting. Our team values feedback and welcomes all our clients into our office to listen to the telemarketing calls being made on their behalf.
As well as Telemarketing, Lead Generation and Appointment Setting for the education sector, we can provide you with a vast range of Education Market Research services including the creation of employer surveys, student wellbeing, pastoral care provision and mental health surveys, alongside the more traditional learner surveys, destination surveys and feasibility studies for new courses. We can help you to develop your questions, provide you with qualitative and quantitative research, as well as offering you feedback analysis.
By working with us at Prospect Research, you will benefit from a team that has extensive experience when working with other educational institutions and training providers to deliver successful Telemarketing, Lead Generation and Appointment Setting campaigns. We understand the approach needed to talk with employers about their learning and development needs, and we can tailor our approach to each individual organisation where necessary.
Telemarketing to engage employers for UWE Bristol
Prospect Research worked with the University of the West of England, UWE Bristol, over the past 5 years to deliver successful telemarketing campaigns, targeting employers around programmes such as Knowledge Transfer Partnerships, Graduate Placement and ERDF funded innovation programmes.
Our telemarketing campaigns have helped UWE engage with local employers and build long-lasting partnerships. Outsourcing telemarketing allowed the Research, Business and Innovation team to focus on delivering successful programmes, while reassured we are acting as credible ambassadors of the University and generating fully qualified engagement opportunities for them.
UWE Bristol had this to say about the education telemarketing campaigns we have run for them:
Over the past four years Connor and the rest of the team at Prospect Research have provided us with a high-quality telemarketing service that has made a valuable contribution to our business engagement strategy. They operate as part of our extended team, and have become so adept at explaining and promoting our solutions for businesses, that most call recipients assume they are calling direct from a University department. Words like professional and trusted are overused where suppliers are concerned, but in this case they both ring true.
Among a host of other outcomes, Prospect’s calling has resulted in the setting up of three initial meetings with SMEs that have subsequently become two successful Knowledge Transfer Partnerships, and one substantial CPD contract. The return on investment we have experienced, on that basis alone, has been excellent. I would also particularly highlight the benefits we have experienced as a result of Prospect’s flexibility.
We have often contacted them at short notice requesting a change to the format or content of a campaign, or asking for a brand-new campaign to be launched. They have always accommodated our requests, and quickly understood the business need, adapting their delivery style to fit whatever audience we are trying to access. I would not hesitate to recommend Prospect Research.
Prospect Research has over 10 years’ experience of representing Universities, Colleges and Private Training providers. Our team have experience promoting Apprenticeships, KTP’s, Executive Education, Degree Apprenticeships and much more. Our experience of education telemarketing has enabled us to develop an approach to campaigns that generates truly qualified opportunities that deliver long term partnership opportunities and deliver real value.
Education Telemarketing is different to campaigns we run for other businesses, we adopt a holistic approach and introduce the benefits of engagement with the institute opposed to ‘selling’. We act as an extension of your team and take the frustration out of marketing new programmes, ultimately employers are keen to talk to relevant training providers but often don’t hear about the beneficial programmes offered. Telemarketing enables you to target these companies directly and deliver a targeted message that will resonate with their business needs.
They're doing an absolutely fantastic job for us and if they can keep doing what they're doing we'll be very happy. The results of the market research they have done for us were of really high quality, better than we thought they would be.
Key Account Manager
They’ve really got us great leads so it’s been a very worthwhile investment impacting our business significantly. They’re very open minded and willing to listen. They’ve taken on board any suggestions I’ve made in the past. I’m very happy.
Prospect Research were incredibly helpful and proficient in managing a telemarketing campaign that reached out of UK pet shops. The campaign was carried out very early on in our growth when we couldn't afford to have a full time sales force, but some of our best customers came through as a result of this campaign. We received daily feedback on new leads, orders to be shipped and who needed follow up calls or visits. We would highly recommend Prospect Research to any other organisation that needs to bolster their outward facing team with a confident and efficient partner.
Speed Medical Examination Services
We have worked with Prospect on a number of individual projects, each of which they approached with real professionalism and detail. On each project we received clear reporting and supporting evidence to which we could make future strategic decisions.
We initially commissioned the telemarketing services of Prospect for a one-off event. It then became apparent that our database required wholesale cleansing, a job that was simply too big for us to take on. Being able to outsource this vital but time-consuming work to Prospect has added huge value to our business engagement activities and enabled us to concentrate on other core projects knowing it was in safe hands. They have been an absolute pleasure to work with, they went the ‘extra mile’ on countless occasions to meet all our requirements. We highly recommend them.
You handled the campaign with a high degree of professionalism and provided good feedback throughout. It has helped us shape our marketing efforts in the future and if we have a need to use your services again we would do so
Senior Customer Service Executive
Enterprise Growth Solutions Ltd
We've worked with Prospect Research for a several years on a number of different agreements. They're very attentive and on the ball. They'll raise issues rather than sitting on them. They're very open with us when we're working on a project. It's very much a two way relationship. It's a very good relationship I have with them.
I like Prospect’s responsiveness to requests and their ability to understand our customers and the approach to our customer and market.
Employer Engagement Manager
Prospect Research helped us to develop the best research methodology for our Get Hired project, using a mixture of on-line and telephone survey methods. They then managed destination surveys to 500 of our Graduates, which has helped us understand more about their employment, and to best align the University’s support for them in their careers.
We initially approached Prospect Research as we wanted to explore new market sectors that needed to hire powered and compact access equipment, and to re-introduce Riwal to dormant accounts. Since then, Prospect has targeted new sectors and assisted with event booking for an overseas trade show. Kathryn and the team work extremely closely with us and act as an internal sales team to help manage opportunities for the area sales managers. Prospect continue to help us drive Riwal’s growth in the UK market. We have referred Prospect to our European HQ and wouldn’t hesitate to recommend them to other companies looking to expand their opportunities.
Oxford Brookes University
Beth is methodical, very helpful, with excellent communication skills, and takes a truly detailed and insightful interest in our area of service requirement. Other departments have also hired her and we would definitely do so again. I was very happy with the market analysis report she provided. It was of a high standard, detailed and provided useful insights and information.
It’s Prospects flexibility and adaptability to our take on work to help us out that really stands out. Quite a lot of our work we plan as best we can but sometimes things happen that can’t be anticipated so it’s good that Prospect are flexible and it gives me the feeling that they’re there to help me deliver the campaign rather than as a supplier sometimes. It’s helped us to deliver better campaigns.
Head of Brand
University of Derby
I like that it’s always really simple. Prospect Research make things very uncomplicated and easy to appoint them. They’re very dependable and reliable.
Point of Rental
Prospect Research’s results have exceeded all our expectations. Kathryn, Fiona and the rest of the team have created appointments for the Higher Concept sales team to demonstrate our Syrinx software to potential new clients. We could not be more pleased with how they have gone about the process of picking from their experienced campaigners to put exactly the right team together to achieve this high level of results.
Business Development Director
University of Westminster
Westminster Business School has worked with Prospect Research on a B2B Telemarketing Campaign over the last few months. It was a very successful campaign, providing us with a number of meetings with potential clients of whom many became our customers. We have worked closely on setting up the campaign and on initial feedback to make sure we are all on the same page. Prospect Research were willing to listen and learn so to further improve the quality of leads they have been producing for us. Overall we are very happy to recommend Prospect Research for any telemarketing projects your company might need.
UK Sales Manager
We are extremely pleased with the service you are providing to Aventics Ltd, the whole team are truly professional in the work both in dealing with external calls to our potential customers and with the reporting back you do to us on the calls made, I would have no issue in recommending you and your services.
Director of Executive Education
We have been tremendously impressed by how quickly you were able to appreciate our academic offering and how effectively you have been able to communicate this to potential clients. Feedback throughout the duration of our engagement has been excellent and we have been delighted with the connections that you have been able to develop for us
Bristol and Bath by Design
We contacted Prospect Research after they were recommended by our colleagues at The University of the West of England. Their in-depth interviews and resulting report enriched our wider research project, and brought a deeper insight into the design sector. Their report was easy to read, and combined statistical analysis with clear narrative.
We have been exceptionally pleased with the service Prospect Research provided us over the past months that we have used them. They have bought us in excess of £1,400,000 potential enquiries that we would not have had without their hard work. They have been great to work with and have happily used our telesales/CRM system and entered up all the results of their calling for us onto our system and sent call recordings where necessary. Thank you very much Kathryn, Chris, James W, James L, and Martin!
Senior Customer Service Executive
Enterprise Growth Solutions Ltd
Prospect Research have generated a lot of quality leads for us. They do everything that we need.
UK Business Development Manager
What we got from Prospect wasn’t a standard offering. They were prepared to listen to our needs and customise their service offering to meet what we needed. Been with them for about a year. It was definitely a good option for us.