Telemarketing, Lead Generation and Appointment Setting for the Professional Services Sector.
Prospect Research has partnered with more than 200 professional services clients, in diverse sectors such as Accountancy, Legal Practices, Architectural Innovators, Media and Publishing Platforms, in addition to Arbitration Services, Management Consultancies, Land & Estate Agents, Marketing Agencies, Outsourced Solution Providers and the Public Sector.
Great outsourced telemarketers, are masters of business matchmaking, developing strong personal relationships for third parties. Telemarketing in a GDPR-compliant age needs to be undertaken by exemplary staff. We work closely with clients to define their offering and capture market insight from our activity to help further understand the markets targeted. Our mission is to uncover the source of any painful pinch-points in the organisation and to introduce the solution you offer.
Working with The Professional Services Sector
Our Telemarketing, Lead Generation and Appointment Setting campaigns are managed by experienced telemarketing professionals who understand that we are targeted and have our success measured, on having criteria-led business conversations with decision makers (usually the budget holder) often at Partner, Board Director or Chief Executive level. Such people are demanding of respect and clarity of the message we’re entrusted to deliver. It is essentially that we act as credible ambassadors for your business, delivering a clear message and reflecting the tone of voice your organisation uses.
Your motivation and business objectives are always going to be focused on the need for growth, profitability and a steady stream of quality leads for sales to convert, which reduces efforts squandered chasing cold leads. Your sales function will always be responsible for converting leads to an actual sale, with a transition that is as seamless as possible. We can support you in making your sales more efficient and focused, so you are using your time to close those opportunities that will deliver tangible ROI.
We deliver evidence-based, qualified appointments and pipeline opportunities, which have clearly established the business argument, gained the delivery-team endorsement, qualified the budget is in place and timescale. Our clients need to have confidence in the opportunities we generate, so we deliver a call recording, summary lead sheet, appointment confirmation and transparent reporting with every result we generate.
Further project offerings have undertaken included data cleansing and consent opt-in engagement, event and webinar population, Public Consultations and Market Research projects.
We initially commissioned the telemarketing services of Prospect for a one-off event. It then became apparent that our database required wholesale cleansing, a job that was simply too big for us to take on. Being able to outsource this vital but time-consuming work to Prospect has added huge value to our business engagement activities and enabled us to concentrate on other core projects knowing it was in safe hands. They have been an absolute pleasure to work with, especially Connor Dunn who went the ‘extra mile’ on countless occasions to meet all our requirements. We highly recommend them.
Speed Medical Examination Services
We have worked with Prospect on a number of individual projects, each of which they approached with real professionalism and detail. On each project we received clear reporting and supporting evidence to which we could make future strategic decisions.
Bristol and Bath by Design
We contacted Prospect Research after they were recommended by our colleagues at The University of the West of England. Their in-depth interviews and resulting report enriched our wider research project, and brought a deeper insight into the design sector. Their report was easy to read, and combined statistical analysis with clear narrative.
Director of Executive Education
We have been tremendously impressed by how quickly you were able to appreciate our academic offering and how effectively you have been able to communicate this to potential clients. Feedback throughout the duration of our engagement has been excellent and we have been delighted with the connections that you have been able to develop for us
We initially approached Prospect Research as we wanted to explore new market sectors that needed to hire powered and compact access equipment, and to re-introduce Riwal to dormant accounts. Since then, Prospect has targeted new sectors and assisted with event booking for an overseas trade show. Kathryn and the team work extremely closely with us and act as an internal sales team to help manage opportunities for the area sales managers. Prospect continue to help us drive Riwal’s growth in the UK market. We have referred Prospect to our European HQ and wouldn’t hesitate to recommend them to other companies looking to expand their opportunities.
Employer Engagement Manager
Prospect Research helped us to develop the best research methodology for our Get Hired project, using a mixture of on-line and telephone survey methods. They then managed destination surveys to 500 of our Graduates, which has helped us understand more about their employment, and to best align the University’s support for them in their careers.
Senior Customer Service Executive
Enterprise Growth Solutions Ltd
Prospect Research have generated a lot of quality leads for us. They do everything that we need.
Senior Customer Service Executive
Enterprise Growth Solutions Ltd
We've worked with Prospect Research for a several years on a number of different agreements. They're very attentive and on the ball. They'll raise issues rather than sitting on them. They're very open with us when we're working on a project. It's very much a two way relationship. It's a very good relationship I have with them.
It’s Prospects flexibility and adaptability to our take on work to help us out that really stands out. Quite a lot of our work we plan as best we can but sometimes things happen that can’t be anticipated so it’s good that Prospect are flexible and it gives me the feeling that they’re there to help me deliver the campaign rather than as a supplier sometimes. It’s helped us to deliver better campaigns.
Head of Brand
University of Derby
I like that it’s always really simple. Prospect Research make things very uncomplicated and easy to appoint them. They’re very dependable and reliable.
I like Prospect’s responsiveness to requests and their ability to understand our customers and the approach to our customer and market.
Prospect Research were incredibly helpful and proficient in managing a telemarketing campaign that reached out of UK pet shops. The campaign was carried out very early on in our growth when we couldn't afford to have a full time sales force, but some of our best customers came through as a result of this campaign. We received daily feedback on new leads, orders to be shipped and who needed follow up calls or visits. We would highly recommend Prospect Research to any other organisation that needs to bolster their outward facing team with a confident and efficient partner.
You handled the campaign with a high degree of professionalism and provided good feedback throughout. It has helped us shape our marketing efforts in the future and if we have a need to use your services again we would do so
Point of Rental
Prospect Research’s results have exceeded all our expectations. Kathryn, Fiona and the rest of the team have created appointments for the Higher Concept sales team to demonstrate our Syrinx software to potential new clients. We could not be more pleased with how they have gone about the process of picking from their experienced campaigners to put exactly the right team together to achieve this high level of results.
University of the West of England
They're doing an absolutely fantastic job for us and if they can keep doing what they're doing we'll be very happy. The results of the market research they have done for us were of really high quality, better than we thought they would be.
Business Development Director
University of Westminster
Westminster Business School has worked with Prospect Research on a B2B Telemarketing Campaign over the last few months. It was a very successful campaign, providing us with a number of meetings with potential clients of whom many became our customers. We have worked closely on setting up the campaign and on initial feedback to make sure we are all on the same page. Prospect Research were willing to listen and learn so to further improve the quality of leads they have been producing for us. Overall we are very happy to recommend Prospect Research for any telemarketing projects your company might need.
Oxford Brookes University
Beth is methodical, very helpful, with excellent communication skills, and takes a truly detailed and insightful interest in our area of service requirement. Other departments have also hired her and we would definitely do so again. I was very happy with the market analysis report she provided. It was of a high standard, detailed and provided useful insights and information.
Key Account Manager
They’ve really got us great leads so it’s been a very worthwhile investment impacting our business significantly. They’re very open minded and willing to listen. They’ve taken on board any suggestions I’ve made in the past. I’m very happy.
UK Sales Manager
We are extremely pleased with the service you are providing to Aventics Ltd, the whole team are truly professional in the work both in dealing with external calls to our potential customers and with the reporting back you do to us on the calls made, I would have no issue in recommending you and your services.
We have been exceptionally pleased with the service Prospect Research provided us over the past months that we have used them. They have bought us in excess of £1,400,000 potential enquiries that we would not have had without their hard work. They have been great to work with and have happily used our telesales/CRM system and entered up all the results of their calling for us onto our system and sent call recordings where necessary. Thank you very much Kathryn, Chris, James W, James L, and Martin!
UK Business Development Manager
What we got from Prospect wasn’t a standard offering. They were prepared to listen to our needs and customise their service offering to meet what we needed. Been with them for about a year. It was definitely a good option for us.