Telemarketing

At Prospect Research, we manage targeted telemarketing campaigns, helping you to engage with the right decision makers in your chosen industries in an effective and efficient manner. We can work closely with your sales and marketing teams to ensure that our results are exactly what you need, helping to support your company’s growth.

Our services can help you to:

  • achieve your sales targets, and develop your sales pipeline
  • increase the efficiency of your sales team through ongoing lead generation support
  • increase the effectiveness of your on-line and off-line marketing campaigns
  • gather important information about your target markets
  • develop accurate marketing databases
  • increase customer satisfaction

Our Experience

We have a wide range of experience working in different sectors and industries. Although all companies and organisations are different, all of our clients are similar in their commitment to developing strong relationships, and increasing their sales through making the most of their existing clients base, or new opportunities. Read more about our experience in different sectors.

How can an ongoing campaign can support your achieve your sales targets?

As well as providing you with sales leads or appointments, your telemarketing team at Prospect Research is continuously making your sales pipeline richer by identifying decision makers, inputting contact information and gathering important industry intelligence. All of this goes towards making your campaign more successful and contributes to your list of future prospects.

By conducting telemarketing on an ongoing basis, we can keep an eye on prospects that need to be contacted at a later date. Without a doubt, the clients that have seen the most profitable return from our work have been those that use our services on an ongoing basis.

Outsourcing telemarketing

We pride ourselves on providing a transparent service to our clients. You can see your database at any time through our online customer portal, and through regular reports and communication with your Account Manager. We also welcome clients into our office to meet their team and to listen to calls being made for their campaign. Hearing both sides of the conversation, you can give us your feedback about our approach, helping our team too.

Download our impartial guide to outsourcing your B2B telemarketing


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CLIENT TESTIMONIALS

Enterprise Growth Solutions LtdSenior Customer Service Executive

“We've worked with Prospect Research for a several years on a number of different agreements. They're very attentive and on the ball. They'll raise issues rather than sitting on them. They're very open with us when we're working on a project. It's very much a two way relationship. It's a very good relationship I have with them.”

Go-ErpUK Business Development Manager

“What we got from Prospect wasn't a standard offering. They were prepared to listen to our needs and customise their service offering to meet what we needed. Been with them for about a year. It was definitely a good option for us.”

University of the West of EnglandProject Officer

“Prospect Research are really adaptable to our needs and they have been absolutely fantastic at being able to understand what it is we do, what we want to do, and how they can help. They're very honest with us so if they think that something won't work they'll let us know ahead of time and provide honest and fair guidance without being rude and abrupt, so we don't waste any of our calling days with them.”

Kirton HealthcareManaging Director

“I like Prospect’s responsiveness to requests and their ability to understand our customers and the approach to our customer and market.”

Point of RentalManaging Director

“Prospect Research’s results have exceeded all our expectations. Kathryn, Fiona and the rest of the team have created appointments for the Higher Concept sales team to demonstrate our Syrinx software to potential new clients. We could not be more pleased with how they have gone about the process of picking from their experienced campaigners to put exactly the right team together to achieve this high level of results.”

Cardiff UniversityDirector of Executive Education

“We have been tremendously impressed by how quickly you were able to appreciate our academic offering and how effectively you have been able to communicate this to potential clients. Feedback throughout the duration of our engagement has been excellent and we have been delighted with the connections that you have been able to develop for us.”

University of WestminsterBusiness Development Director

“Westminster Business School has worked with Prospect Research on a B2B Telemarketing Campaign over the last few months. It was a very successful campaign, providing us with a number of meetings with potential clients of whom many became our customers. We have worked closely on setting up the campaign and on initial feedback to make sure we are all on the same page. Prospect Research were willing to listen and learn so to further improve the quality of leads they have been producing for us. Overall we are very happy to recommend Prospect Research for any telemarketing projects your company might need.”

RiwalSales Manager

“We initially approached Prospect Research as we wanted to explore new market sectors that needed to hire powered and compact access equipment, and to re-introduce Riwal to dormant accounts. Since then, Prospect has targeted new sectors and assisted with event booking for an overseas trade show. Kathryn and the team work extremely closely with us and act as an internal sales team to help manage opportunities for the area sales managers. Prospect continue to help us drive Riwal’s growth in the UK market. We have referred Prospect to our European HQ and wouldn’t hesitate to recommend them to other companies looking to expand their opportunities.”

Granta AutomationMarketing Manager

“We have been exceptionally pleased with the service Prospect Research provided us over the past months that we have used them. They have bought us in excess of £1,400,000 potential enquiries that we would not have had without their hard work. They have been great to work with and have happily used our telesales/CRM system and entered up all the results of their calling for us onto our system and sent call recordings where necessary. Thank you very much Kathryn, Chris, James W, James L, and Martin!”

Sure FlapMarketing Manager

“Prospect Research were incredibly helpful and proficient in managing a telemarketing campaign that reached out of UK pet shops. The campaign was carried out very early on in our growth when we couldn't afford to have a full time sales force, but some of our best customers came through as a result of this campaign. We received daily feedback on new leads, orders to be shipped and who needed follow up calls or visits. We would highly recommend Prospect Research to any other organisation that needs to bolster their outward facing team with a confident and efficient partner.”

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