Training and consultancy

Since 2004, the team at Prospect Research have worked together to create profitable and insightful lead generation, telemarketing and market research campaigns for our clients and ourselves.

Whilst we are a company that people outsource to, we also work with companies that have an in-house team, supporting them to motivate and get the most out of their team and their campaigns.

Our bespoke training is carried out by the Directors at Prospect Research, and tailored to meet your needs.

Making the most of your inhouse B2B telemarketing team

Motivated and targeted teams are necessary for great campaigns, and we can help you to energise your team through telemarketing training and working with them to focus on their targets.

We can support you by working with your team on:

  • Handling objections
  • Purchasing and managing your data
  • Writing call structures that engage people, and start developing business relationships
  • Setting targets, and reviewing and monitoring progress of individuals and the team

Market research workshops

We have worked with Universities and businesses to help them create market research campaigns that are effective and within budget. We can work with you to support market research that you would like to complete in-house by consultancy around:

  • Writing a coherent and well-thought out brief and strategy that will help you achieve your objectives
  • Choosing the right methodology for your project
  • Developing questionnaires
  • Managing telephone surveys


OUR CLIENTS

CLIENT TESTIMONIALS

Hertfordshire LEPCommunications Manager

“We initially commissioned the telemarketing services of Prospect for a one-off event. It then became apparent that our database required wholesale cleansing, a job that was simply too big for us to take on. Being able to outsource this vital but time-consuming work to Prospect has added huge value to our business engagement activities and enabled us to concentrate on other core projects knowing it was in safe hands. They have been an absolute pleasure to work with, especially Connor Dunn who went the ‘extra mile’ on countless occasions to meet all our requirements. We highly recommend them.”

Go-ErpUK Business Development Manager

“What we got from Prospect wasn't a standard offering. They were prepared to listen to our needs and customise their service offering to meet what we needed. Been with them for about a year. It was definitely a good option for us.”

University of the West of EnglandProject Officer

“Prospect Research are really adaptable to our needs and they have been absolutely fantastic at being able to understand what it is we do, what we want to do, and how they can help. They're very honest with us so if they think that something won't work they'll let us know ahead of time and provide honest and fair guidance without being rude and abrupt, so we don't waste any of our calling days with them.”

Kirton HealthcareManaging Director

“I like Prospect’s responsiveness to requests and their ability to understand our customers and the approach to our customer and market.”

Point of RentalManaging Director

“Prospect Research’s results have exceeded all our expectations. Kathryn, Fiona and the rest of the team have created appointments for the Higher Concept sales team to demonstrate our Syrinx software to potential new clients. We could not be more pleased with how they have gone about the process of picking from their experienced campaigners to put exactly the right team together to achieve this high level of results.”

Cardiff UniversityDirector of Executive Education

“We have been tremendously impressed by how quickly you were able to appreciate our academic offering and how effectively you have been able to communicate this to potential clients. Feedback throughout the duration of our engagement has been excellent and we have been delighted with the connections that you have been able to develop for us.”

University of WestminsterBusiness Development Director

“Westminster Business School has worked with Prospect Research on a B2B Telemarketing Campaign over the last few months. It was a very successful campaign, providing us with a number of meetings with potential clients of whom many became our customers. We have worked closely on setting up the campaign and on initial feedback to make sure we are all on the same page. Prospect Research were willing to listen and learn so to further improve the quality of leads they have been producing for us. Overall we are very happy to recommend Prospect Research for any telemarketing projects your company might need.”

RiwalSales Manager

“We initially approached Prospect Research as we wanted to explore new market sectors that needed to hire powered and compact access equipment, and to re-introduce Riwal to dormant accounts. Since then, Prospect has targeted new sectors and assisted with event booking for an overseas trade show. Kathryn and the team work extremely closely with us and act as an internal sales team to help manage opportunities for the area sales managers. Prospect continue to help us drive Riwal’s growth in the UK market. We have referred Prospect to our European HQ and wouldn’t hesitate to recommend them to other companies looking to expand their opportunities.”

Granta AutomationMarketing Manager

“We have been exceptionally pleased with the service Prospect Research provided us over the past months that we have used them. They have bought us in excess of £1,400,000 potential enquiries that we would not have had without their hard work. They have been great to work with and have happily used our telesales/CRM system and entered up all the results of their calling for us onto our system and sent call recordings where necessary. Thank you very much Kathryn, Chris, James W, James L, and Martin!”

Sure FlapMarketing Manager

“Prospect Research were incredibly helpful and proficient in managing a telemarketing campaign that reached out of UK pet shops. The campaign was carried out very early on in our growth when we couldn't afford to have a full time sales force, but some of our best customers came through as a result of this campaign. We received daily feedback on new leads, orders to be shipped and who needed follow up calls or visits. We would highly recommend Prospect Research to any other organisation that needs to bolster their outward facing team with a confident and efficient partner.”

WOULD YOU LIKE TO KNOW MORE?

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